Understanding Psychological Contracts in the Context of Organizational Change Processes Related to Digital Government Transformation

Abstract

Digital transformation has revolutionized public sector organizations, bringing both opportunities and challenges. This research proposal suggests an exploration of the impact of Digital transformation on public sector employees' psychological contracts and the challenges faced by civil servants in response to this change. The study proposes a study consisting of four parts. The research methodology combines qualitative and quantitative approaches to capture the dynamic nature of psychological contracts and psychological contract breach in the public sector. The research aims to explore the distinct characteristics of civil servants' dynamic psychological contracts in the context of digital government transformation and how they experience psychological contract breaches during continuous organizational change processes. The study highlights the need for understanding employees’ tactics to manage psychological contract breaches and improve sustainable employability during digital transformation related change. The implications of the study will contribute to the effective implementation of digital transformation in the public sector and enhances our understanding of employee perspectives on managing psychological contracts.