Overall scores as an alternative to global ratings in patient experience surveys; a comparison of four methods
Author:
Publisher
Springer Science and Business Media LLC
Subject
Health Policy
Link
http://link.springer.com/article/10.1186/1472-6963-13-479/fulltext.html
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4. Zuidgeest M, Delnoij D, Luijkx KG, De Boer D, Westert GP: Patients’ experiences of the quality of long-term care among the elderly: comparing scores over time. BMC Health Serv Res. 2012, 12: 26-10.1186/1472-6963-12-26.
5. Fung CH, Lim YW, Mattke S, Damberg C, Shekelle PG: Systematic review: the evidence that publishing patient care performance data improves quality of care. Ann Intern Med. 2008, 148: 111-123. 10.7326/0003-4819-148-2-200801150-00006.
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