Experiences from ten years of incident reporting in health care: a qualitative study among department managers and coordinators

Author:

Carlfjord SiwORCID,Öhrn Annica,Gunnarsson Anna

Funder

Region Östergötland, Sweden

Publisher

Springer Science and Business Media LLC

Subject

Health Policy

Reference31 articles.

1. Khon L, Corrigan J, Donaldson M, editors. To err is human: building a safer health system. Committee on quality of health in America, Institute of Medicine. Washington, DC: National Academies Press; 1999. p. 86–101.

2. Khatri N, Brown GD, Hicks LL. From a blame culture to a just culture in health care. Health Care Manag Rev. 2009;34:312–24.

3. Levinson DR. Hospital incident reporting systems do not capture most patient harm. Dep Health Hum Serv. 2012; Available at http://oig.hhs.gov/oei/reports/oei-06-09-00091.pdf . Accessed 15 Jan 2017.

4. Espin S, Carter C, Janes N, et al. Exploring health care professionals’ perceptions of incidents and incident reporting in rehabilitation settings. J Patient Saf. 2015. [Epub ahead of print]; https://doi.org/10.1097/PTS.0000000000000214 .

5. Wallace L, Spurgeon P, Benn J, et al. Improving patient safety incident reporting systems by focusing upon feedback - lessons from English and welsh trusts. Health Serv Manag Res. 2009;22:129–35.

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