Barriers and facilitators to using NHS Direct: a qualitative study of `users’ and `non-users’

Author:

Cook Erica J,Randhawa Gurch,Large Shirley,Guppy Andy,Chater Angel M,Ali Nasreen

Publisher

Springer Science and Business Media LLC

Subject

Health Policy

Reference65 articles.

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2. Calkin S: NHS Direct to Close at the End of the Financial Year. 2013, EMAP Publishing Limited, London, UK

3. Practice Guideline: Telepractice. 2009, Standards of Care, Ontario

4. Stacey D, Noorani HZ, Fisher A, Robinson D, Joyce J, Pong RW: Telephone Triage Services: Systematic Review and a Survey of Canadian Call Centre Programs. 2003, Canadian Coordinating Office for Health Technology Assessment, Ottawa

5. Roland M: Nurse-led telephone advice. Med J Aust. 2002, 176: 96.

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