Factors driving Fashion Chatbot Reliability : Focusing on the Mediating Effect of Perceived Intelligence and Positive Cognition-Reference-Cited by-同舟云学术

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Factors driving Fashion Chatbot Reliability : Focusing on the Mediating Effect of Perceived Intelligence and Positive Cognition

Published:2022-04-30 Issue:2 Volume:24 Page:229-240
ISSN:1229-2060
Container-title:Fashion & Textile Research Journal
language:en
Short-container-title:FTRJ

Author:

Lee Ha Kyung^ORCID,Yoon Namhee^ORCID

Funder

Ministry of Education

National Research Foundation of Korea

Publisher

The Korean Society for Clothing Industry

Subject

Literature and Literary Theory,History,Cultural Studies

Reference82 articles.

1. Anselmsson, J. (2001). Customer-perceived service quality and technology-based self-service. Unpublished doctoral dissertation, Lurid University, Lund

2. The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations.

3. Measurement Instruments for the Anthropomorphism, Animacy, Likeability, Perceived Intelligence, and Perceived Safety of Robots

4. The Service Encounter: Diagnosing Favorable and Unfavorable Incidents

5. Factors Influencing the Acceptance of Self-Service Technologies

Cited by 1 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Understanding the usability of retail fashion brand chatbots: Evidence from customer expectations and experiences;Journal of Retailing and Consumer Services;2023-09

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