Employees’ Job Satisfaction and their Work Performance as Elements Influencing Work Safety

Author:

Dziuba Szymon T.1ORCID,Ingaldi Manuela2ORCID,Zhuravskaya Marina3

Affiliation:

1. Wroclaw University of Economics , Poland

2. Czestochowa University of Technology , Poland

3. Ural State University of Railway Transport , Yekaterinburg , Russian Federation

Abstract

Abstract Job satisfaction has a big impact on how an employee performs his job. Both elements have an impact on job safety and employee perception of it. A satisfied employee devotes himself to work, performs orders better, cares for others and for himself. He feels safe in the enterprise. The aim of the paper was to assess employees' job satisfaction and their work performance with use of simply survey. In order to achieve this aim, a survey was conducted among employees of a chosen metallurgical enterprise who were asked to assess level of their job satisfaction. The employees defined their job satisfaction by referring to 20 statements describing this satisfaction and evaluating three factors that were used to compute the satisfaction index. The survey allowed for indication the general level of employee satisfaction.

Publisher

Walter de Gruyter GmbH

Reference26 articles.

1. Abuhashesh, M., Al-Dmour, R., Masa’deh, R., 2019. Factors that affect Employees Job Satisfaction and Performance to Increase Customers’ Satisfactions, Journal of Human Resources Management Research, 23, Article ID 354277, DOI: 10.5171/2019.354277.

2. Aziri, B., 2011. Job satisfaction: a literature review, Management Research And Practice, 3(4), 77-86.

3. Babakus, E., Boller, G.W., 1992. An Empirical Assessment of the Servqual Scale. Journal of Business Research, 24(3), 253-68.

4. Bakker, A.B., Albrecht, S.L., Leiter, M.P., 2011. Work engagement: Further reflections on the state of play, European Journal of Work and Organizational Psychology, 20(1), 74–88.

5. Bin Shmailan, A.S., 2016. The relationship between job satisfaction, job performance and employee engagement: An explorative study, Issues in Business Management and Economics, 4(1), 1-8, DOI:10.15739/IBME.16.001.

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