Exploring critical success factors for the implementation of lean manufacturing in machinery and equipment SMEs

Abstract

Abstract This study aims to explore the predominant critical success factors (CSFs) for the implementation of lean manufacturing (LM) in small and medium-sized enterprises (SMEs) producing machinery and equipment (M&E). The convergent parallel mixed-methods (qualitative and quantitative) were employed in three Malaysian M&E manufacturing SMEs. The study identified four predominant CSFs that significantly impact on the LM application in M&E manufacturing SMEs, namely, leadership and commitment of the top management, training to upgrade skills and expertise, employee involvement and empowerment, and the development of LM implementation framework for SMEs. This study can assist the M&E manufacturing SMEs in prioritising these predominant CSFs so that the management teams can work on the improvement strategy and achieve a higher level of lean sustainability. It offers valuable insights into the LM implementation that could provide a practical reference guide to other industrial companies.