Highly satisfied or eager to please? Assessing satisfaction among allied health outpatients
Author:
Affiliation:
1. Eastern Health, Box Hill, Australia; and
2. Physiotherapy, Eastern Health, Box Hill, and at La Trobe University, Faculty of Health Sciences, Melbourne, Australia
Publisher
Mark Allen Group
Subject
Rehabilitation,Physical Therapy, Sports Therapy and Rehabilitation
Link
http://www.magonlinelibrary.com/doi/pdf/10.12968/ijtr.2010.17.7.48892
Reference32 articles.
1. The MedRisk Instrument for Measuring Patient Satisfaction With Physical Therapy Care: A Psychometric Analysis
2. Satisfaction with Health Services: Some Policy Implications
3. Improving patient satisfaction through information provision
4. Seeing the wood for the trees: defining the forgotten concept of patient dissatisfaction in the light of patient satisfaction research
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