Patient waiting time management through fuzzy based failure mode and effect analysis

Author:

Dorosti Shadi1,Fathi Mahdi2,Ghoushchi Saeid Jafarzadeh1,Khakifirooz Marzieh3,Khazaeili Mohammad1

Affiliation:

1. Department of Industrial Engineering, Urmia University of Technology, Urmia, Iran

2. Department of Information Technology & Decision Sciences, University of North Texas, Denton, TX, USA

3. School of Engineering and Science, Tecnologico de Monterrey, Monterrey, NL, Mexico

Publisher

IOS Press

Subject

Artificial Intelligence,General Engineering,Statistics and Probability

Reference50 articles.

1. Enhancing outpatient clinics management software by reducing patients’ waiting time;Almomani;Journal of infection and public health,2016

2. The mediating effect of patient satisfaction in the patients’ perceptions of healthcare quality-patient trust relationship;Alrubaiee;International Journal of Marketing Studies,2011

3. Patient’s perceptions about the service quality of public hospitals located at District Kohat;Aman;J Pak Med Assoc,2016

4. Factors associated with the quality of outpatient service: The application of factor analysis–A case study;Alkuwaiti;International Journal of Healthcare Management,2018

5. The Impact of Waiting Time on Hospital Service Perception and Satisfaction: The moderating role of Gender;Mustafa;International Journal of Business & Management Science,2018

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