Factors associated with the quality of outpatient service: The application of factor analysis – A case study

Author:

Alkuwaiti Ahmed1,Maruthamuthu Thennarasu2,Akgun Seval3

Affiliation:

1. College of Dentistry & Deanship of Quality and Academic Accreditation, Imam Abdulrahman Bin Faisal University, Dammam, Saudi Arabia

2. Deanship of Quality and Academic Accreditation, Imam Abdulrahman Bin Faisal University, Dammam, Saudi Arabia

3. Employee and Environmental Health Departments, Baskent University, Turkey

Publisher

Informa UK Limited

Subject

Health Policy,Leadership and Management

Cited by 8 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Mediation Effect of Service Quality on the Relationship of Healthcare Service Innovation and Outpatient Experience;International Journal of Sustainable Construction Engineering and Technology;2022-11-14

2. Service Quality Factors of Healthcare System from COVID-19 Patients Perspectives;International Journal of Sustainable Construction Engineering and Technology;2022-05-30

3. Consideration factors of older adults seeking medical treatment at outpatient services in Taiwan;BMC Health Services Research;2021-11-09

4. Results of mapping patients expectation using SERVQUAL;Journal of Healthcare Quality Research;2020-11

5. Industrial engineering into healthcare – A comprehensive review;International Journal of Healthcare Management;2020-04-28

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