The role of computer self-efficacy in the workplace

Abstract

Computer self-efficacy is a pivotal factor in the modern workplace, intertwined with the capacity of the workforce to function effectively and achieve organizational objectives. This study aims to introduce and apply an established computer self-efficacy scale in a novel cultural milieu, seeking to discern the levels of computer self-efficacy among employees while exploring its associations with various control variables, with a specific emphasis on gender. Data collection was accomplished through the distribution of a 12-item scale administered online, which garnered responses from 320 participants. Contrary to prior investigations, the present study revealed no significant disparities in computer self-efficacy between male and female employees. Furthermore, no substantial variations were detected among other control variables, including age, job position, salary, and educational background. This research distinguishes itself through the translation and adaptation of the questionnaire to the Albanian language within a workplace context, setting it apart from previous studies that predominantly focused on student or trainee samples. However, it is worth noting that this research is constrained by its exclusive consideration of computer self-efficacy as a continuous variable, without addressing antecedent and consequent variables.