Developing the Computer User Self-Efficacy (Cuse) Scale: Investigating the Relationship between Computer Self-Efficacy, Gender and Experience with Computers

Abstract

The article describes the development and validation of the 30-item Computer User Self-efficacy (CUSE) Scale. Self-efficacy beliefs have been identified as a factor which may contribute to the success with which a task is completed. Because of the increasing reliance on computer technologies in all aspects of life, it is important that the construct is measured accurately and appropriately. In particular, the article focuses on the measurement of computer self-efficacy in student computer users and its relevance to learning in higher education. The scale was found to have high levels of internal and external reliability and construct validity. Results also showed there to be significant positive correlations between CSE and computer experience, familiarity with computer software packages (which were significant predictors of CSE) and that owning a computer and computer training increased CSE. In addition, males showed significantly higher CSE than females. It is suggested that the scale may be used to identify individuals, in particular students, who will find it difficult to exploit a learning environment which relies heavily on computer technologies. Once identified, motivational and personal control issues can be addressed with these individuals.