Managing the Clues in Cancer Care
Author:
Affiliation:
1. Texas A&M University, College Station, TX; Institute for Healthcare Improvement, Cambridge; Harvard Medical School, Boston, MA; Advanced Care Innovation Strategies, Forestville, CA; and Coalition to Transform Advanced Care, Washington, DC
Publisher
American Society of Clinical Oncology (ASCO)
Subject
Health Policy,Oncology(nursing),Oncology
Link
https://ascopubs.org/doi/pdfdirect/10.1200/JOP.2016.011130
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1. Service Clues and Customer Assessment of the Service Experience: Lessons from Marketing
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