Improving Wait Time for Chemotherapy in an Outpatient Clinic at a Comprehensive Cancer Center-Reference-Cited by-同舟云学术

Improving Wait Time for Chemotherapy in an Outpatient Clinic at a Comprehensive Cancer Center

Published:2012-01 Issue:1 Volume:8 Page:e1-e7
ISSN:1554-7477
Container-title:Journal of Oncology Practice
language:en
Short-container-title:JOP

Author:

Kallen Michael A.¹,Terrell James A.¹,Lewis-Patterson Paula¹,Hwang Jessica P.¹

Affiliation:

1. The University of Texas MD Anderson Cancer Center, Houston, TX

Abstract

Excessive appointment delay time has been identified as a primary source of overall patient appointment dissatisfaction among the general medical patient population as well as oncology patients.

Publisher

American Society of Clinical Oncology (ASCO)

Subject

Health Policy,Oncology (nursing),Oncology

Link

http://ascopubs.org/doi/pdfdirect/10.1200/JOP.2011.000281

Reference27 articles.

1. Improving Patient Satisfaction With Waiting Time

2. The disconfirmation paradigm: Throughput times and emergency department patient satisfaction

3. Willing to wait?: The influence of patient wait time on satisfaction with primary care

4. Predictors of Emergency Department Patient Satisfaction: Stability over 17 Months

5. Timeliness in Ambulatory Care Treatment

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