Chatbots in the fight against the COVID-19 pandemic

Author:

Miner Adam S.ORCID,Laranjo LilianaORCID,Kocaballi A. BakiORCID

Publisher

Springer Science and Business Media LLC

Subject

Health Information Management,Health Informatics,Computer Science Applications,Medicine (miscellaneous)

Reference30 articles.

1. WHO. WHO Health alert brings COVID-19 facts to billions via whatsapp. WHO https://web.archive.org/web/20200323042822/https://www.who.int/news-room/feature-stories/detail/who-health-alert-brings-covid-19-facts-to-billions-via-whatsapp (2020).

2. CDC. Coronavirus disease 2019 (COVID-19)—symptoms. Centers for Disease Control and Prevention https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/symptoms.html (2020).

3. Lucas, G. M., Gratch, J., King, A. & Morency, L. P. It’s only a computer: virtual humans increase willingness to disclose. Comput. Hum. Behav. 37, 94–100 (2014).

4. Miner, A. S. et al. Smartphone-based conversational agents and responses to questions about mental health, interpersonal violence, and physical health. JAMA Intern. Med. 176, 619–625 (2016).

5. Steinhubl, S. R. & Topol, E. J. Now we’re talking: bringing a voice to digital medicine. Lancet 392, 627 (2018).

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