Customer Service in Public Administration
Author:
Publisher
JSTOR
Subject
Marketing,Public Administration,Sociology and Political Science
Cited by 57 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献
1. Assessing Customer Service for Sustainable Micro, Small, and Medium Entrepreneurial Firms: Lessons from Ghana;Palgrave Studies of Entrepreneurship and Social Challenges in Developing Economies;2024
2. Importance of the human factor in user satisfaction with local government office counter services: on-site survey of Higashihiroshima city hall users;SN Social Sciences;2023-11-28
3. Workplace spirituality and service-oriented performance via work engagement in public organizations: the moderating role of service climate;Public Management Review;2023-08-01
4. Chatbot Improves the Customer Service in Four Important Industries;Highlights in Science, Engineering and Technology;2023-04-01
5. Factors Determining User Satisfaction with Counter Services of Local Government Offices: On-Site Survey at Higashihiroshima City Hall, Japan;2023-03-03
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