1. Doctor-patient communication: A review of the literature
2. Effective physician–patient communication and health outcomes: a review;Stewart;CMAJ,1995
3. Doctor-patient communication and patient satisfaction: a review
4. Physician–patient communication in the primary care office: a systematic review;Beck;J Am Board Fam Pract,2002
5. Freeman G Shepperd S Robinson I (2000) Continuity of care: report of a scoping exercise for the SDO programme of NHS R&D (NHS Service Delivery and Organisation National Research and Development Programme, London).