Emergence of AI in Marketing and its Implications

Author:

Barat Ayan,Gulati Krity

Abstract

The "Emergence of AI in Marketing and Its Implications" explores the profound impact of Artificial Intelligence (AI) on contemporary marketing strategies. Through an exhaustive examination of secondary data, this paper illuminates how businesses leverage AI to redefine customer experiences, enhance decision-making, and optimize operational efficiency. Delving into various applications, the paper uncovers how leading companies, exemplified by case studies on Amazon and Netflix, strategically deploy AI to gain competitive advantages in dynamic markets. While the benefits of AI in marketing are evident, the paper acknowledges the challenges inherent in this transformative shift. Ethical considerations, privacy concerns, and potential biases in algorithms demand nuanced responses. The conclusion emphasizes the necessity for businesses to adopt responsible AI practices, fostering transparency and accountability. This exploration underscores the dynamic nature of the AI-marketing landscape, emphasizing the need for businesses to stay agile and adaptive. As the intersection of technology and marketing evolves, the abstract envisions a future where businesses, armed with innovative AI applications, forge a redefined relationship with consumers. The paper concludes by calling for a balanced approach that integrates innovation with ethical considerations, charting a course toward a future where AI and marketing coalesce for the benefit of businesses and consumers alike.

Publisher

Lloyd Business School

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