Trust Components: An Analysis in The Development of Type 2 Diabetic Mellitus Mobile Application

Abstract

Trust in information and communication technology devices is an important factor, considering the role of technology in carrying out supporting tasks in everyday human activities. The level of trust in technology will influence its application and adoption. Recognizing the importance of trust in technology, researchers in this study will examine trust components for the development of a type 2 diabetes mobile application. The results of this study resulted in three major focuses, namely the application design (consisting of architecture), UI design, and evaluation of trust factors of the application: functionality, ease of use, usefulness, security and privacy, and cost. This analysis of trust components will be useful for the application or adoption by users of a type 2 diabetes mellitus mobile application so that users will trust the application both in terms of functionality and the generated information.