A Cloud Information Monitoring and Recommendation Multi-Agent System with Friendly Interfaces for Tourism

Abstract

The tourism statistics of Taiwan’s government state that the tourism industry is one of the fastest growing economic sources in the world. Therefore, the demand for a tourism information system with a friendly interface is growing. This research implemented the construction of a cloud information service platform based on numerous practical developments in the Dr. What-Info system (i.e., a master multi-agent system on what the information is), which developed universal application interface (UAI) technology based on the Taiwan government’s open data with the aim of connecting different application programming interfaces (APIs) according to different data formats and intelligence through local GPS location retrieval, in support of three-stage intelligent decision-making and a three-tier address-based UAI technology comparison. This paper further developed a novel citizen-centric multi-agent information monitoring and recommendation system for the tourism sector. The proposed system was experimentally demonstrated as a successful integration of technology, and stands as an innovative piece of work in the literature. Although there is room for improvement in experience and maybe more travel-related agents, the feasibility of the proposed service architecture has been proven.