An Exploratory Study on Knowledge Management Process Barriers in the Oil Industry

Abstract

This paper identify and discuss barriers affecting knowledge management (KM) processes in the oil industry. Based on reviewing the literature on this topic, we used a conceptual model comprising the most important barriers, grouped in three categories–organizational, knowledge and people related–influencing four critical KM processes–creation, storage, share and application. Using factor analysis, we identified which barriers influence the most each of the KM process and what are the practical implications for companies operating in the oil industry. This study provides useful insights regarding knowledge processes barriers, enabling top executives to better cope with factors hindering successful implementation of KM initiatives.