Effective enablers and tools for inhabitants’ knowledge acquisition in public policymaking organizations: a Delphi study in GCC countries

Author:

AlQasmi Maryam,Al-Busaidi Kamla Ali

Abstract

Purpose This study aims to investigate the most effective enablers and tools for inhabitants’ knowledge acquisition in public policymaking organizations. Design/methodology/approach Based on a literature review, the study summarized 51 individual, organizational, technological and inhabitant-related enablers of inhabitants’ knowledge acquisition, as well as 36 technological and social tools. The study assessed the effectiveness of these enablers and tools based on two rounds of a Delphi study targeting 31 policymakers in the Gulf Cooperation Council (GCC) countries. Kendall’s coefficient of concordance was assessed to determine consensus among participating policymakers. Findings The findings indicate that the most effective enablers were inhabitants’ willingness to get involved, information technology (IT) infrastructure, IT staff support and inhabitants’ trust in policymakers. Additionally, the study found that the most effective tools for inhabitants’ knowledge acquisition included meetings, interviews, social media and field visits. Originality/value Inhabitants’ knowledge acquisition is an important social and economic force that will drive change in any society by enabling the implementation of innovative ideas and practices. A review of the relevant research shows that despite the usability of inhabitants’ knowledge, the degree to which inhabitants’ knowledge acquisition is integrated into the public policymaking system remains unclear. This study of inhabitants’ knowledge acquisition from the policymaker perspective provides a better understanding of the inhabitants’ knowledge acquisition process in policymaking organizations.

Publisher

Emerald

Reference75 articles.

1. Organisational identity and circular economy: are inter and intra organisational learning, lean management and zero waste practices worth pursuing?;Sustainable Production and Consumption,2021

2. An investigation of the effect of extroverted and introverted personalities on knowledge acquisition techniques;VINE Journal of Information and Knowledge Management Systems,2016

3. Effective tools for customer knowledge management;Customer-Centric Knowledge Management,2012

4. Customer knowledge acquisition in Omani organizations;International Journal of Knowledge Management (IJKM),2020

5. Fostering the development of Oman’s knowledge economy pillars through ICT;VINE Journal of Information and Knowledge Management Systems,2020

同舟云学术

1.学者识别学者识别

2.学术分析学术分析

3.人才评估人才评估

"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370

www.globalauthorid.com

TOP

Copyright © 2019-2024 北京同舟云网络信息技术有限公司
京公网安备11010802033243号  京ICP备18003416号-3