How Do Problem-Solving Demands Influence Employees’ Thriving at Work: An Explanation Based on Cognitive Appraisal

Abstract

In globalized markets, it is important for companies to cultivate a thriving workforce that is motivated to grow and develop. Based on the transactional theory of stress, we discussed how the way people appraise their problem-solving demands, either as a challenge or a hindrance, impacts employees’ thriving at work. Data were collected from employees of a state-owned enterprise in China at two separate points with a 4-week interval. The results showed that problem-solving demands have a positive impact on employees’ thriving at work through challenge appraisal and a negative impact on employees’ thriving at work through hindrance appraisal. Additionally, we observed a moderated mediation effect in which organizational identity strengthened the positive effects of problem-solving demands on challenge appraisal, which in turn promoted employees’ thriving at work. The findings highlight the role of cognitive appraisal in interpreting employees’ responses to work stress.