Investigating the Relationship between Public Satisfaction and Public Environmental Participation during Government Treatment of Urban Malodorous Black River in China

Abstract

During China’s rapid economic development and urbanization, numerous cases of urban malodorous black river (MBR) have occurred. MBR refers to a polluted urban river that smells bad, is almost black in color, has no aquatic plants or animals, and that consequently causes many social and environmental problems. The Chinese government has sought public participation during the whole process of MBR treatment as part of a comprehensive action plan to improve residents’ satisfaction with their environment. To investigate the influencing factors of public participation and satisfaction, a questionnaire survey was conducted among residential communities close to an MBR. SPSS 22.0 was employed to conduct an analysis of the collected data, using factor analysis, correlation analysis, and linear regression analysis. The results indicate that there is a direct relationship between public satisfaction and the factors of government treatment, public perception and public participation behaviors, such as engagement behavior, supervision behavior, health influence, and compensation measures.