Predicting Perceptual Quality in Internet Television Based on Unsupervised Learning

Abstract

Quality of service (QoS) and quality of experience (QoE) are two major concepts for the quality evaluation of video services. QoS analyzes the technical performance of a network transmission chain (e.g., utilization or packet loss rate). On the other hand, subjective evaluation (QoE) relies on the observer’s opinion, so it cannot provide output in a form of score immediately (extensive time requirements). Although several well-known methods for objective evaluation exist (trying to adopt psychological principles of the human visual system via mathematical models), each of them has its own rating scale without an existing symmetric conversion to a standardized subjective output like MOS (mean opinion score), typically represented by a five-point rating scale. This makes it difficult for network operators to recognize when they have to apply resource reservation control mechanisms. For this reason, we propose an application (classifier) that derivates the subjective end-user quality perception based on a score of objective assessment and selected parameters of each video sequence. Our model integrates the unique benefits of unsupervised learning and clustering techniques such as overfitting avoidance or small dataset requirements. In fact, most of the published papers are based on regression models or supervised clustering. In this article, we also investigate the possibility of a graphical SOM (self-organizing map) representation called a U-matrix as a feature selection method.