Quality of Service (QoS) Management for Local Area Network (LAN) Using Traffic Policy Technique to Secure Congestion

Abstract

This study presents the proposed testbed implementation for the Advanced Technology Training Center (ADTEC) Batu Pahat, one of Malaysia’s industrial training institutes. The objectives of this study are to discover the issues regarding network congestion, propose a suitable method to overcome such issues, and generate output data for the comparison of the results before and after the proposed implementation. The internet is directly connected to internet service providers (ISPs), which neither impose any rule nor filter the traffic components; all connections comply on the basis of the base effort services provided by the ISP. The congestion problem has been raised several times and the information technology (IT) department has been receiving complaints about poor and sometimes intermittent internet connection. Such issues provide some ideas for a possible solution because the end client is a human resource core business. In addition, budget constraints contribute to this problem. After a comprehensive review of related literature and discussion with experts, the implementation of quality of service through add-on rules, such as traffic policing on network traffic, was proposed. The proposed testbed also classified the traffic. Results show that the proposed testbed is stable. After the implementation of the generated solution, the IT department no longer receives any complaints, and thus fulfills the goal of having zero internet connection issues.