Impact of Digital Capabilities on Digital Transformation: The Mediating Role of Digital Citizenship-Reference-Cited by-同舟云学术

Impact of Digital Capabilities on Digital Transformation: The Mediating Role of Digital Citizenship

Published:2023-03-26 Issue:4 Volume:11 Page:172
ISSN:2079-8954
Container-title:Systems
language:en
Short-container-title:Systems

Author:

Slavković Marko¹^ORCID,Pavlović Katarina²^ORCID,Mamula Nikolić Tatjana³^ORCID,Vučenović Tamara³,Bugarčić Marijana¹^ORCID

Affiliation:

1. Faculty of Economics, University of Kragujevac, 34000 Kragujevac, Serbia

2. Faculty of Project and Innovation Management, EDUCONS University, 21208 Sremska Kamenica, Serbia

3. Faculty of Management, Metropolitan University, 11158 Belgrade, Serbia

Abstract

The imperative of changes associated with digital transformation gave impetus to this study, which aims to examine the impact of digital capabilities and digital citizenship on digital transformation, as well as to identify the role of digital citizenship in the relationship between digital capabilities and digital transformation. Digital transformation is observed via change management and risk management, and two facets of digital citizenship are examined: information and data literacy and information security management. A survey was carried out, and respondents were managers employed in companies from various industries in Serbia. Considering the total sample of 224 valid questionnaires the PLS-SEM method was used to test the relationships in the proposed model. Results suggest that digital capabilities have a significant positive impact on change management, information and data literacy, and information security management. Results also confirm that digital citizenship mediates the relationship between digital capabilities and both change management and risk management.

Publisher

MDPI AG

Subject

Information Systems and Management,Computer Networks and Communications,Modeling and Simulation,Control and Systems Engineering,Software

Link

https://www.mdpi.com/2079-8954/11/4/172/pdf

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