Error Management Climate and Job Stress in Project-Based Organizations: An Empirical Evidence from Pakistani Aircraft Manufacturing Industry

Abstract

Drawing on the JD-R model, this study examines the influence of error management climate (EMC) on the job stress of frontline aeronautical employees. It also analyzes the moderating role of psychological capital (PsyCap) dimensions (i.e., hope, optimism, self-efficacy, and resilience) for the relationship between error management climate and job stress. The data was collected from 208 individuals through a questionnaire survey and was analyzed using a partial least squares structural equation modeling (PLS-SEM) approach. The results revealed that employees’ perceptions of error management climate have a significant negative impact on job stress. PsyCap optimism and PsyCap self-efficacy were found to have a negative moderating influence on the relationship between EMC and job stress. The other two dimensions of hope and resilience were found to have a moderating influence in the same direction as expected, but not at statistically significant levels. The findings of this study provide a unique perspective in realizing the part national and organizational cultures could play in either enhancing or attenuating the influence of an individual’s psychological resources such as psychological capital.