Exploring the Roles, Future Impacts, and Strategic Integration of Artificial Intelligence in the Optimization of Smart City—From Systematic Literature Review to Conceptual Model

Abstract

Artificial Intelligence (AI) is one of the science fields with huge potential to create a cognitive and tech-leaping type of future smart city design/development. However, extant studies lag behind recent applications, potential growth areas, and the challenges associated with AI implementation. This study examines AI’s current role, trend, and future potential impacts in enhancing smart city drivers. The methodology entails conducting a Systematic Literature Review (SLR) of publications from 2022 onwards. The approach involves qualitative deductive coding methods, descriptive statistical analysis, and thematic analysis. The findings revealed the impacts of AI in (i) public services and connectivity, (ii) improving accessibility and efficiency, (iii) quality healthcare, (iv) education, and (v) public safety. Likewise, strategies, such as collaborative ecosystems, digital infrastructure, capacity building, and clear guidelines and ethical framework, were proposed for fostering the integration of AI in potential future smart cities. This research fills a notable gap in the current understanding of AI’s specific contributions to smart cities, offering insights for stakeholders in urban planning, computer science, sociology, economics, environmental science, and smart city initiatives. It serves as a strategic guideline and scholarly research output for enhancing smart city design. It also underscores the potential of AI in creating dynamic, sustainable, and efficient urban environments.