Affiliation:
1. Dundee Dental Hospital and School, University of Dundee, Dundee DD1 4HN, UK
2. Smart Phases Inc. (DBA Novacab), Plattsburgh, NY 12901, USA
3. Bioengineering Department, McGill University, Montreal, QC H3A 0G4, Canada
Abstract
This paper delves into the fusion of artificial intelligence (AI) and emotional intelligence (EQ) by analyzing the frameworks of international sustainability agendas driven by UNESCO, WEF, and UNICEF. It explores the potential of AI integrated with EQ to effectively address the Sustainable Development Goals (SDGs), with a focus on education, healthcare, and environmental sustainability. The integration of EQ into AI use is pivotal in using AI to improve educational outcomes and health services, as emphasized by UNESCO and UNICEF’s significant initiatives. This paper highlights the evolving role of AI in understanding and managing human emotions, particularly in personalizing education and healthcare. It proposes that the ethical use of AI, combined with EQ principles, has the power to transform societal interactions and decision-making processes, leading to a more inclusive, sustainable, and healthier global community. Furthermore, this paper considers the ethical dimensions of AI deployment, guided by UNESCO’s recommendations on AI ethics, which advocate for transparency, accountability, and inclusivity in AI developments. It also examines the World Economic Forum’s insights into AI’s potential to revolutionize learning and healthcare in underserved populations, emphasizing the significance of fair AI advancements. By integrating perspectives from prominent global organizations, this paper offers a strategic approach to combining AI with EQ, enhancing the capacity of AI systems to meaningfully address global challenges. In conclusion, this paper advocates for the establishment of a new Sustainable Development Goal, SDG 18, focused on the ethical integration of AI and EQ across all sectors, ensuring that technology advances the well-being of humanity and global sustainability.