Development of Cross-Sector Collaboration Indicators in the Child-Friendly City Program in Makassar City

Abstract

Purpose: This research aims to produce indicators for the cross-sector collaboration process in the KLA Program to measure and evaluate cross-sector performance based on health and welfare indicators in Indonesia.   Theoretical reference: This research uses theories from Thomson and Perry in 2006 and also research by Balqis, 2023. Thomson and Perry perfected Gray's theory, which was an early pioneer in the formation of collaboration theory (describing a multidimensional model of collaboration).   Method: This research uses a qualitative method with a Rapid Assessment Procedure design, discussing child-friendly district/city programs which are then validated by policymakers.   Results and Conclusion: This research produces indicators of cross-collaboration in the KLA program. 17 indicators were identified in five dimensions of collaboration, namely governance dimension which consists of 3 indicators (membership, institutional rules, structural changes) and 7 sub-indicators; The administrative dimension consists of 6 indicators (communication channels, clarity of roles and responsibilities, coordination of policy makers and implementers, completeness of information media data, program evaluation/monitoring) and 14 sub-indicators; The autonomy dimension consists of  2 indicators (programs and budgets) and 9 sub-indicators; The mutuality dimension consists of 3 indicators (exchange of resources, appreciation, HR training in understanding children's rights conventions) and 6 sub-indicators; The norms dimension consist of 3 indicators (trust, commitment, and reward) and 5 sub-indicators. The conclusion of this research is the indicators resulting from the five dimensions of collaboration can be used as a reference to prove quantitatively and used as a tool in measuring cross-sectoral performance in child-friendly district/city programs.   Implications of research: These findings contribute to cross-sector collaboration in child-friendly city programs. Apart from that, this can also have implications for policymakers and other stakeholders in developing collaboration indicators to achieve the goals of the child-friendly city program.   Originality/Value: This research is conducted using a collaborative approach with five key dimensions of collaboration, namely governance, administration, mutuality, norms, and organizational autonomy. Novelty in this research is original because it offers the concept of developing cross-sector collaboration indicators in the health sector category.