Impacts of cultural behavior of civil servants on citizens' satisfaction: A survey on licensing services of Indonesian local government agencies
Author:
Affiliation:
1. Post‐Graduate Program Universitas Muhammadiyah Yogyakarta Yogyakarta Indonesia
2. Kangwon National University Chuncheon‐si South Korea
Publisher
Wiley
Subject
Political Science and International Relations,Public Administration
Link
https://onlinelibrary.wiley.com/doi/pdf/10.1002/pa.2662
Reference45 articles.
1. Integrating public service motivation and self-determination theory
2. Cultural Studies and the Culture Concept
3. Human resource management in Indonesia
4. Challenges and competencies for project management in the Australian public service
5. The role of organizational culture in the knowledge management process
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3. Pivotal Factors Affecting Citizens in Using Smart Government Services in Indonesia;Proceedings of Eighth International Congress on Information and Communication Technology;2023
4. Impacts of cultural behavior of civil servants on citizens' satisfaction: A survey on licensing services of Indonesian local government agencies;Journal of Public Affairs;2021-03-16
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