Practical Principles in Appointment Scheduling
Author:
Affiliation:
1. Institute for Business and Industrial Statistics; University of Amsterdam (IBIS UvA); Amsterdam The Netherlands
2. Korteweg-de Vries Institute for Mathematics; University of Amsterdam; Amsterdam The Netherlands
Publisher
Wiley
Subject
Management Science and Operations Research,Safety, Risk, Reliability and Quality
Reference20 articles.
1. A study of queues and appointment systems in hospital out-patient departments, with special reference to waiting-times;Bailey;Journal of the Royal Statistical Society. Series B (Methodological),1952
2. Appointment systems in hospital outpatient departments;Welch;The Lancet,1952
3. Outpatient scheduling in healthcare: a review of literature;Cayirli;Production and Operations Management,2003
4. Minimizing total cost in scheduling outpatient appointments;Ho;Management Science,1992
5. Evaluating the impact of operating conditions on the performance of appointment scheduling rules in service systems;Ho;European Journal of Operational Research,1999
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