Evaluating the impact of operating conditions on the performance of appointment scheduling rules in service systems-Reference-Cited by-同舟云学术

Evaluating the impact of operating conditions on the performance of appointment scheduling rules in service systems

Published:1999-02 Issue:3 Volume:112 Page:542-553
ISSN:0377-2217
Container-title:European Journal of Operational Research
language:en
Short-container-title:European Journal of Operational Research

Author:

Ho Chrwan-Jyh,Lau Hon-Shiang

Publisher

Elsevier BV

Subject

Information Systems and Management,Management Science and Operations Research,Modeling and Simulation,General Computer Science,Industrial and Manufacturing Engineering

Reference16 articles.

1. A study of queues and appointment systems in hospital outpatient departments, with special reference to waiting-times;Bailey;Journal of the Royal Statistical Society A,1952

2. Queuing for medical care;Bailey;Applied Statistics,1954

3. Queuing models for out-patient appointment systems: a case study;Brahimi;Journal of the Operational Research Society,1991

4. Scheduling operating room surgical procedures with early and late completion penalty costs;Charnetski;Journal of the Operations Management,1984

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