Evaluation of appointment scheduling rules: A multi-performance measurement approach

Author:

Creemers Stefan,Lambrecht Marc R.,Beliën Jeroen,Van den Broeke Maud

Publisher

Elsevier BV

Subject

Information Systems and Management,Management Science and Operations Research,Strategy and Management

Reference82 articles.

1. Outpatient appointment systems in healthcare: a review of optimization studies;Ahmadi-Javid;Eur J Oper Res,2017

2. A hybrid prediction model for no-shows and cancellations of outpatient appointments;Alaeddini;IIE Trans Healthc Syst Eng,2015

3. Out-patient queues at the Ibn-Rochd health centre;Babes;J Oper Res Soc,1991

4. A study of queues and appointment systems in hospital outpatient departments, with special reference to waiting-times;Bailey;J R Stat Soc Ser B,1952

5. Simulation modelling and analysis of appointment system performance for multiple classes of patients in a hospital: A case study;Bhattacharjee;Oper Res Health Care,2016

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