Simulation modelling and analysis of appointment system performance for multiple classes of patients in a hospital: A case study

Author:

Bhattacharjee Papiya,Ray Pradip Kumar

Publisher

Elsevier BV

Subject

Management Science and Operations Research,General Health Professions,Medicine (miscellaneous)

Reference33 articles.

1. Sequencing and scheduling N customers for a stochastic server;Wang;European J. Oper. Res.,1999

2. Assessment of patient classification in appointment system design;Cayirli;Prod. Oper. Manage.,2008

3. Providing radiology health care services to stochastic demand of different customer classes;Kolisch;OR Spectr.,2008

4. O. Jouini, S. Benjaafar, (2012). Queueing Systems with Appointment-driven Arrivals, Non-punctual Customers and No-shows, École Centrale Paris, Châtenay-Malabry, France. Accessed January 16, 2014,  http://www.isye.umn.edu/faculty/pdf/jobe-5-17-10.pdf.

5. Outpatient scheduling in health care: A review of literature;Cayirli;Prod. Oper. Manage.,2003

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