It's not about pager replacement: An in-depth look at the interprofessional nature of communication in healthcare

Author:

Quan Sherman D.1,Wu Robert C.,Rossos Peter G.,Arany Teri,Groe Silvi,Morra Dante,Wong Brian M.,Cavalcanti Rodrigo,Coke William,Lau Francis Y.2

Affiliation:

1. Centre for Innovation in Complex Care; University Health Network; Toronto; Canada

2. School of Health Information Science; University of Victoria; Victoria; Canada

Publisher

Wiley

Subject

Assessment and Diagnosis,Care Planning,Health Policy,Fundamentals and skills,General Medicine,Leadership and Management

Reference33 articles.

1. When conversation is better than computation;Coiera;J Am Med Inform Assoc,2000

2. Synchronous communication facilitates interruptive workflow for attending physicians and nurses in clinical settings;Edwards;Int J Med Inform.,2009

3. The nature of adverse events in hospitalized patients: results of the Harvard Medical Practice Study II;Leape;N Engl J Med,1991

4. Communication failures: an insidious contributor to medical mishaps;Sutcliffe;Acad Med,2004

5. The Joint Commission Improving America's Hospitals: The Joint Commission's Annual Report on Quality and Safety http://www.jointcommission.org/assets/1/6/2007_Annual_Report.pdf

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