1. Art and science in challenging needs assessments: A case study;Bates;Performance Improvement Quarterly,2002
2. The case research strategy in studies of information systems;Benbasat;MIS Quarterly,1987
3. Why hard-nosed executives should care about management theory;Christensen;Harvard Business Review,2003
4. Competition in collaborative clothing: A qualitative case study of influences on collaborative quality improvement in the ICU;Dainty;Quality and Safety in Health Care,2013