Less is more: Online consumer ratings' format affects purchase intentions and processing

Author:

Kostyk Alena1ORCID,Niculescu Mihai1,Leonhardt James M.2

Affiliation:

1. Marketing Department; New Mexico State University; MSC 5280, PO Box 30001 Las Cruces NM 88003 USA

2. Department of Managerial Sciences; The University of Nevada, Reno; MS0028 Reno NV 89557-0206 USA

Publisher

Wiley

Subject

Applied Psychology,Social Psychology

Reference46 articles.

1. Predicting short-term stock fluctuations by using processing fluency;Alter;Proceedings of the National Academy of Sciences of the United States of America,2006

2. The predictive validity of multiple-item versus single-item measures of the same constructs;Bergkvist;Journal of Marketing Research,2007

3. Cognitive considerations in designing effective labels for presenting risk information;Bettman;Journal of Public Policy & Marketing,1986

4. Bright Local 2015 Local consumer review survey https://www.brightlocal.com/learn/local-consumer-review-survey/

5. Effects of pattern goodness on recognition time in a memory search task;Checkosky;Journal of Experimental Psychology,1973

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