Employee Turnover Intention in Travel Agencies: Analysis of Controllable and Uncontrollable Factors

Author:

Pang Loretta1,Kucukusta Deniz1,Chan Xavier1

Affiliation:

1. School of Hotel and Tourism Management; The Hong Kong Polytechnic University; Kowloon Hong Kong

Publisher

Wiley

Subject

Nature and Landscape Conservation,Tourism, Leisure and Hospitality Management,Transportation,Geography, Planning and Development

Reference72 articles.

1. Leaving Hong Kong? The roles of attitude, subjective norm, perceived control, social identity and relative deprivation;Abrams;International Journal of Intercultural Relations,1999

2. The role of perceived organizational support and supportive human resource practices in the turnover process;Allen;Journal of Management,2003

3. Employment tests: a facet of hospitality hiring;Berger;Cornell Hotel and Restaurant Administration Quarterly,1995

4. General manager turnover and root causes;Birdir;International Journal of Contemporary Hospitality Management,2002

5. Labour turnover and retention in New Zealand: the causes and consequences of leaving and staying with employers;Boxall;Asia Pacific Journal of Human Resources,2003

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