Building heritage brand equity through social media sales promotion: The role of Power Distance

Author:

Crespo‐Almendros Esmeralda1ORCID,Prados‐Peña Ma Belén1ORCID,Porcu Lucia1ORCID,Alcántara Pilar Juan Miguel2ORCID

Affiliation:

1. Department of Marketing and Market Research University of Granada Granada Spain

2. Faculty of Education, Economy and Technology of Ceuta, Department of Marketing and Market Research University of Granada Ceuta Spain

Abstract

AbstractThis paper aims to look into the moderating effect of individual's cultural characteristics—Power Distance—on the relationship between the use of discounts and gifts and the formation of the brand equity of a heritage tourist site is assessed. The results of a quasi‐experimental 2×2 factorial design among Internet users from two countries and using two different promotional stimuli showed: a positive effect of sales promotions on social media on the formation of brand equity of a heritage tourist site; a lesser effect of online price discounts than free gifts; the moderating role of Power Distance on the formation of brand equity.

Publisher

Wiley

Subject

Nature and Landscape Conservation,Tourism, Leisure and Hospitality Management,Transportation,Geography, Planning and Development

Reference93 articles.

1. Measuring Brand Equity Across Products and Markets

2. Toward an understanding of online information processing in e‐tourism: Does national culture matter?;Alcántara‐Pilar J. M.;Journal of Travel & Tourism Marketing,2017

3. Consumer evaluations of sales promotion: the effect on brand choice

4. Investigating the Effect of Selected Marketing Efforts in Brand Equity Creation and Its Cross-Cultural Invariance in Emerging Markets

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