Characterizing, measuring, and managing transit service quality

Author:

Barabino Benedetto1,Di Francesco Massimo2

Affiliation:

1. Technomobility S.r.l.; Cagliari Italy

2. Department of Mathematics and Computer Science; University of Cagliari; Cagliari Italy

Publisher

Wiley

Subject

Strategy and Management,Computer Science Applications,Mechanical Engineering,Economics and Econometrics,Automotive Engineering

Reference57 articles.

1. Relationships among service quality, corporate image, customer satisfaction, and behavioral intention for the elderly in high speed rail services;Kuo;Journal of Advanced Transportation,2013

2. The quality of service desired by public transport users;dell'Olio;Transport Policy,2011

3. Hensher DA Houghton E Performance Based Contracts 2004

4. Factors affecting European privatisation and deregulation policies in local public transport: the evidence from Scandinavia;Andersen;Transportation Research Part A,1992

5. Carlquist E Incentive Contracts in Norwegian Local Public Transport: The Hordaland Model, Paper Presented at the 7th International Conference on Competition and Ownership in Land Passenger Transport 2001

同舟云学术

1.学者识别学者识别

2.学术分析学术分析

3.人才评估人才评估

"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370

www.globalauthorid.com

TOP

Copyright © 2019-2024 北京同舟云网络信息技术有限公司
京公网安备11010802033243号  京ICP备18003416号-3