Relationships among service quality, corporate image, customer satisfaction, and behavioral intention for the elderly in high speed rail services

Author:

Kuo Chung-Wei1,Tang Mei-Ling2

Affiliation:

1. Department of Air Transportation Management; Aletheia University on Matou Campus; Tainan County; Taiwan

2. Department Kinesiology Health and Lesiure Studies; Chienkuo Technology University; Changhua City; Taiwan

Publisher

Wiley

Subject

Strategy and Management,Computer Science Applications,Mechanical Engineering,Economics and Econometrics,Automotive Engineering

Reference58 articles.

1. United Nations 2002 http://www.un.org/esa/population/publications/worldageing19502050/pdf/preface_web.pdf

2. Ministry of the Interior 2009 http://www.moi.gov.tw/stat/english/survey.asp

3. Departure time choice for recreational activities by elderly nonworkers;Anna;Transportation Research Record,2003

4. Analysis of travel characteristics of elders in Beijing;Zhang;Journal of Transportation Systems Engineering and Information Technology,2007

5. Predicting the travel intention to take high speed rail among college students;Hsiao;Transportation Research. Part F,2010

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