The Determinants of Loyalty in Online Commerce - An Exploratory Study in India

Author:

Husain Shabbir1

Affiliation:

1. Xavier Labour Relations Institute (XLRI); Jamshedpur

Publisher

Wiley

Subject

Information Systems

Reference76 articles.

1. An Investigation into the Antecedents of Customer Satisfaction of Online Shopping;Alam;Journal of Marketing Development and Competitiveness,2010

2. E-Satisfaction and E-Loyalty: A Contingency Framework;Anderson;Psychology & Marketing,2003

3. Are the Drivers and Role of Online Trust the Same for All Web Sites and Consumers? A Large-Scale Exploratory Empirical Study;Bart;Journal of Marketing,2005

4. eTransQual: A Transaction Process-Based Approach for Capturing Service Quality in Online Shopping;Bauer;Journal of Business Research,2006

5. Trustworthiness in Electronic Commerce: The Role of Privacy, Security and Site Attributes;Belanger;The Journal of Strategic Information Systems,2002

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1. Exploring price tolerance in online retail: A comparative analysis of price comparison website use and repeat purchases;Electronic Commerce Research;2023-12-06

2. Effect of e-Service Quality on Customer Engagement Behaviors: Insight from the hotels in Malaysia;Asian Journal of Environment-Behaviour Studies;2022-12-30

3. Exploring the influence of e-Service Quality toward Customer Engagement Behavior via PLS-SEM: Findings from a hotel’s customer perspective;Environment-Behaviour Proceedings Journal;2022-09-30

4. A Fresh Look on Determinants of Online Repurchase Intention;Handbook of Research on Digital Transformation Management and Tools;2022-06-30

5. E-Ticaret Pazaryerlerine Yönelik Müşteri E-Sadakati: E-Güven ve E-Memnuniyetin Rolü;Ankara Hacı Bayram Veli Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi;2021-12-31

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