1. Anonymous, Net users distrust corporate privacy policies-study, February, 19, 2002, available at http://www.newsbytes.com/cgi-bin/udt/im..ble?client.id=newsbytesandstory.id=174596.
2. Establishing online trust through a community responsibility system;Ba;Decision Support Systems,2001
3. Guarding on-line privacy;Branscum;Newsweek,2000
4. A three-dimensional conceptual model of corporate social performance;Carroll;Academy of Management Review,1979
5. External manifestations of trustworthiness in the interface;Cassell;Communications of the ACM,2000