E-Government Service Quality: A Qualitative Evaluation in the Case of Saudi Arabia
Author:
Affiliation:
1. Universiti Teknologi Petronas; Malaysia
Publisher
Wiley
Subject
Information Systems
Link
http://onlinelibrary.wiley.com/wol1/doi/10.1002/j.1681-4835.2012.tb00382.x/fullpdf
Reference56 articles.
1. A Proposed Instrument Dimensions for Measuring E-government Service Quality;Alanezi;International Journal of u-and e-Service,2010
2. Al-Sobhi , F. Weerakkody , V. Al-Shafi , S. 2010 The Role of Intermediaries in Facilitating e-Government Diffusion in Saudi Arabia
3. An Investigation into the Acceptance of Online Banking in Saudi Arabia;Al-Somali;Technovation,2009
4. Towards Quality e-Service in the Public Sector: The Evolution of Web Sites in the Local Public Service Sector;Ancarani;Managing Service Quality,2005
5. An Integrative Approach to the Assessment of e-Commerce Quality;Barnes;Journal of Electronic Commerce Research,2002
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