The Effects of the Service Environment on Perceived Waiting Time and Emotions
Author:
Affiliation:
1. Department of Marketing and Distribution Management; National Kaohsiung First University of Science and Technology; Taiwan (R.O.C.)
2. Department of Marketing; Louis Vuitton Taipei Taiwan (R.O.C.)
Publisher
Wiley
Subject
Industrial and Manufacturing Engineering,Human Factors and Ergonomics
Reference34 articles.
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3. The influence of store environmenton quality inferences and store image;Baker;Journal of the Academy of Marketing Science,1994
4. The influence of multiple store environment cues on perceived merchandise value and patronage intentions;Baker;Journal of Marketing,2002
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