Managing client complaints: identifying and mitigating their detrimental impacts on veterinary practitioners-Reference-Cited by-同舟云学术

Managing client complaints: identifying and mitigating their detrimental impacts on veterinary practitioners

Published:2022-08 Issue:4 Volume:191 Page:157-159
ISSN:0042-4900
Container-title:Veterinary Record
language:en
Short-container-title:Veterinary Record

Author:

Irwin Amy¹

Affiliation:

1. School of Psychology University of Aberdeen Aberdeen UK

Publisher

Wiley

Subject

General Veterinary,General Medicine

Link

https://onlinelibrary.wiley.com/doi/pdf/10.1002/vetr.2152

Reference13 articles.

1. RobinsonD HookerH.The UK Veterinary Profession in 2006.www.rcvs.org.uk/news-and-views/publications/rcvs-survey-of-the-professions-2006/(accessed 5 August 2022)

2. SchwerdtfegerKA BahramsoltaniM SpangenbergL etal. Depression suicidal ideation and suicide risk in German veterinarians compared with the general German population.Vet Rec2020; doi:10.1136/vr.105430

3. O'ConnorE. Sources of work stress in veterinary practice in the UK.Vet Rec2019; doi:10.1136/vr.104662

4. Psychosocial working conditions and work-related stressors among UK veterinary surgeons

5. Quantitative and thematic analysis of complaints by clients against clinical veterinary practitioners in New Zealand

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