Affiliation:
1. Iowa State University; Industrial and Manufacturing Systems Engineering; 3004 Black Engineering Ames IA 50011 United States
Subject
Mechanical Engineering,General Materials Science,General Chemistry
Reference39 articles.
1. Assessing the self-service technology encounters: development and validation of SSTQUAL scale;Lin;Journal of Retailing,2011
2. Supermarket self-checkout service quality, customer satisfaction, and loyalty: Empirical evidence from an emerging market;Orel;Journal of Retailing and Consumer Services,2014
3. How financial markets reflect the benefits of self-service technologies;Yang;Journal of Enterprise Information Management,2008
4. Evaluating self-checkout lanes as a potential source of alcoholic beverages for minors;Clapp;Journal of studies on alcohol and drugs,2012
5. Nicholas V. Scanning the Globe The humble bar code began as an object of suspicion and grew into a cultural icon http://archive.fortune.com/magazines/fortune/fortune_archive/2004/05/31/370719/index.htm