Quality of working life of employees in public healthcare organization in Finland: A cross‐sectional study

Author:

Kesti Reetta1,Kanste Outi2ORCID,Konttila Jenni3ORCID,Oikarinen Anne4ORCID

Affiliation:

1. Master of Health Sciences, Research Unit of Nursing Science and Health Management, Faculty of Medicine University of Oulu Oulu Finland

2. PhD, Adjunct Professor, University Lecturer, Research Unit of Nursing Science and Health Management, Faculty of Medicine University of Oulu Oulu Finland

3. PhD, Post‐doctoral Researcher, Research Unit of Nursing Science and Health Management, Faculty of Medicine University of Oulu Oulu Finland

4. PhD, University Lecturer, Research Unit of Nursing Science and Health Management, Faculty of Medicine University of Oulu Oulu Finland

Abstract

AbstractAimWork dissatisfaction, burnout and workforce shortage are major problems in healthcare globally, all of which are associated with QWL. Previous studies have found that the QWL of healthcare professionals is moderate or low. The aim was to describe the quality of working life (QWL) of employees working in public healthcare and describe the association between QWL and background variables.DesignThis study had a quantitative cross‐sectional survey design.MethodsData was collected from the employees of a Finnish healthcare organization in autumn 2021 using an online questionnaire (n = 837). Convenience sampling was used in the selection of the healthcare organization. The study was reported according to STROBE guidelines.ResultsThe QWL was moderate, and the mean QWL index calculated from the questionnaire responses was 0.524. The QWL index was lowest in healthcare professionals and highest in upper management, with some dissatisfaction towards leadership noted.

Publisher

Wiley

Subject

General Nursing

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